Return Policy
At MojoNech, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
- Opened toner cartridges or ink cartridges
- Items marked as final sale
- Damaged items due to misuse
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 7 days of receiving your order.
How to Start a Return
To initiate a return, please contact us at our Help page with your order number and reason for return. We will provide you with return instructions.